The ability to communicate effectively is important in relationships, education and work.  Improving communication skills can improve relationships, and master one of Functional Pathways values.

Often we forget that communication is not only spoken words, but written words and nonverbal cues, such as body language.  This goes back to the old saying, “Actions speak louder than words.”

After reading these tips below, I hope the next time you are talking to a significant other, child, patient, friend, or parent, that you pay attention to your way of communicating.  After careful analysis, I believe that you can become a much better listener, friend, and effective communicator.

  1. Show them they are valuable
  • Shake hands
  • Smile
  • Maybe a Hug
  1. Allow them to talk
  • Ask questions. This puts the focus on them and encourages them to talk about what they are comfortable with.
  • As they talk, LISTEN, and ask them more questions about it. Picking up cue words can lead to further discussion and create a great conversation.
  1. Look into their eyes
  • Shows confidence, interest, and the body language says, you are engaged
  1. Speak with confidence
  • Allow your words, gestures, tone, and facial expressions to match.
  • Enunciate your words. Speak clearly and don’t mumble.
  • Pronounce words correctly.
  1. Pay attention to personal space
  • It is ok to touch someone, just respect personal boundaries.
  • A gentle gesture, pat on the back, or high five can make all the difference.

“We have two ears and one mouth, therefore, we should listen more than we speak.”

Jill Fiala

Director of Wellness